Citroen C4 Grand Picasso Software Update

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Results 1 - 48 of 53 - The RT3 system can be identified as follows 1 x Software update CD (if required). **NEW** 2018 Sat Nav Map Update Citroen FULL EUROPE SMEG+ RT6 eMyWay - GENUINE. Picasso C3/C4 from 01/2009. Oct 9, 2017 - I bought a new Citroen C4 Picasso on the first of September. 'Flair' trim level Grand C4 Picassos will auto update the firmware and maps,.

Citroën C4, C4 Picasso, C4 Grand Picasso and DS4 Manufacturer's re-call details.


10th May 2012 - Citroën are pleased to announce the launch of a brand new and free service for customers


GrandThis allows a Citroën owner to view the outstanding recalls on the vehicles they own
Once you have registered with Citroën Recalls it will allow Citroën to contact you, the customer directly and on a quarterly basis notify you where relevant on any outstanding recalls, Safety or 'Quality'.
Citroën Uk wrote ...
The key features and benefits of the website are as follows:
· Allows customers to register their vehicles and search for any known recalls
· Website registration is free
· Registration is valid for one year and customers will be reminded to renew their registration after this period
· One off searches are possible for customers not wishing to register


Please bear in mind that not all cars are affected by every recall. It is model dependant and normally done by build date / chassis (VIN) number.
All recalls are not 'safety' based either and will not be important enough to be included on the VOSA database but are simply done by the manufacturer based upon the 'incident' prevalence reported by Dealers.
Below is a précis of the current 'Safety' recalls on the C4 Hatch, C4 Coupe, C4 Picasso, C4 Grand Picasso and DS4You can check the Vosa Database yourself here: - Click Here -
If you are buying a C4 second hand you should check against this list and seek confirmation that the work has been carried out.

Reference:R/2005/057
Manufacturer Ref:XUU
Launch Date:24/04/2005
Numbers Involved:1286
Build Start Date:01/07/04
Build End Date:30/10/2004
Concern:DIESEL FUEL RETURN PIPE MAY LEAK
Description:The diesel fuel return pipe of the injection system for 1.6 HDI ( DV6) engines carries the risk that over time, seeping of fuel may occur due to nonconformity in manufacture.
Remedial Action:Recalled vehicles will have the return pipe replaced with a quality assured item.
Vehicle ID (VIN):


Reference:R/2005/176
Manufacturer Ref:XWU
Launch Date:25/11/2005
Numbers Involved:12220
Build Start Date:01/01/2004
Build End Date:21/12/2005
Concern:SHORT CIRCUIT MAY OCCUR/RISK OF FIRE
Description:Repeated ingress of saline water into the connections to the Electronic Control Unit for the Anti- Lock Braking system may eventually result in a short circuit that could cause a fire in the engine compartment.
Remedial Action:Recall the vehicles that are likely to be affected to check the ABS block and strengthen the sealing of the electrical connections.
Vehicle ID (VIN) :VF7******74144020 to VF7******74321169


Reference:R/2005/185
Manufacturer Ref:XWZ
Launch Date:15/12/2005
Numbers Involved:6772
Build Start Date:01/09/2005
Build End Date:01/11/2005
Concern:POSSIBLE LOSS OF BRAKING EFFICIENCY
Description:This concern relates to right hand drive vehicles only. There may cases of the brake linkage lever being defectively assembled, which may result in a loss of braking efficiency.
Remedial Action:Recall the vehicles that are likely to be affected, check and where necessary reposition the brake pedal relay linkage lever.
Vehicle ID (VIN):VF7******97308112 to VF7******97308112
VF7******74322571 to VF7******74360279
VF7******28078478 to VF7******28708681
VF7******28523561 to VF7******28556435


Reference:R/2006/037
Manufacturer Ref:XXL
Launch Date:25/02/2006
Numbers Involved:6906
Build Start Date:01/06/2005
Build End Date:30/09/2005
Concern:BRAKE FLUID MAY LEAK
Description:There is a possibility that a seepage of brake fluid may occur at the union between the rear flexi hose and the metal brake pipes. This would eventually lead to the illumination of the low fluid warning lamp, which if left would result in longer brake pedal travel and reduced effectiveness of the brakes.
Remedial Action:Recall the vehicles that likely to be affected and check for seepage of brake fluid. If the brake fluid seepage is apparent the flexible brake hose and the associated metal brake pipes will be replaced.
Vehicle ID (VIN):VF7******74278760 to VF7******74342642


Reference:R/2006/081
Manufacturer Ref:XYD
Launch Date:03/05/2006
Numbers Involved:25083
Build Start Date:19/11/2004
Build End Date:12/01/2006
Concern:FRONT AIRBAG MAY NOT DEPLOY AS DESIGNED IN A FRONTAL IMPACT
Description:It has been identified that the front air bag ECU may not take full account of frontal impacts that are below the legal threshold for triggering deployment.
Remedial Action:Recalled vehicles will have the air bag ECU re-programmed.
Vehicle ID (VIN): VF7******74132281 to VF7******74402541


Reference:Quality and not Safety related
Manufacturer Ref:XYS
Launch Date:19/07/2006
Numbers Involved:to follow
Build Start Date:to follow
Build End Date:to follow
Concern:Engine may fail to start
Description:It has been identified that certain vehicles may not start due to an intermittent fault in the onboard immobiliser
Remedial Action:Recalled vehicles will have the control column unit holding the imobiliser, wiper and indicator controls re-placed.
Vehicle ID (VIN):Only accessible by Authorised dealers via eRECA


Reference:R/2007/109
Manufacturer Ref:YDH
Launch Date:20/07/2007
Model:C4 Picasso
Numbers Involved:101
Build Start Date:05/09/2006
Build End Date:31/03/2007
Concern:SEAT BELT MAY FAIL IN A COLLISSION
Description:It has been identified that on some vehicles fitted with electrically controlled seats, in very rare cases, and under certain impact conditions, the front seatbelt may provide a diminished level of restraint
Remedial Action:Recalled vehicles will have the front seatbelt buckles replaced
Vehicle ID (VIN): VF7******45002651 to VF7******45075745


Reference:Quality and not Safety Related
Manufacturer Ref:YEM
Launch Date:01/01/2008
Numbers Involved:To Follow
Build Start Date:01/01/2004
Build End Date:31/12/2007
Concern:Failure to read beteween Multifunction screen and the BSI
Description:On the affected vehicles, a non-conformity of the multifunction screen may lead to a dialogue problem between the multifunction screen and the BSI, which causes erratic functioning of the screen
Remedial Action:Recall the vehicles that are likely to be affected to download a software update to the BSI.
Vehicle ID (VIN) :


Reference: R/2007/191
Manufacturer Ref:YGD, YGC, YFB
Launch Date:17/01/2008
Numbers Involved:37,284
Build Start Date:02/06/2005
Build End Date:29/06/2006
Concern:Potential for water ingress into the ABS ECU.
Description:Possible failure of the ESP/ABS unit
Remedial Action:Recall the vehicles that are likely to be affected to remove the ESP/ABS ECU and carry out a visual inspection to determine wether the ESP/ABS ECU is affected and requires replacing. Also grease related connections and fit a cover to protect against surface water and a control relay for the ESP/ABS unit ECU
Vehicle ID (VIN) : VF7######74102211 to VF7######74553249
VF7######74100223 to VF7######74461623
VF7######74313674 to VF7######74552935


Reference: R/2008/017
Manufacturer Ref:YHE
ModelC4 Picasso
Launch Date:08/01/2007
Numbers Involved:367
Build Start Date:28/02/2007
Build End Date:28/06/2007
Concern:Risk Of Partial De-Bonding of Glass Panoramic Roof Moulding.
Description:It has been identified that, in the event of incorrect bonding there is a risk of the partial release of the glass panoramic roof moulding, such that it becomes visible to the driver. If the concern is not rectified, in the long term; the moulding could detach. It should be noted that, there is no risk to the integrity of the sealing of the affected area.
Remedial Action:Recalled vehicles will have the bonding of the moulding checked, and replaced as necessary.
Vehicle ID (VIN) : VF7******45056022 to VF7******45140279


Reference: R/2008/051
Manufacturer Ref:YES
ModelC4
Launch Date:06/05/2008
Numbers Involved:2557
Build Start Date:31/03/2006
Build End Date:03/01/2007
Concern:THE BRAKE PEDAL COULD BECOME STIFF THEREBY REDUCING BRAKING ASSISTANCE
Description:The brake pedal might feel stiff and the braking distances extended as a result of a defect in the vacuum pump.
Remedial Action:Recall the vehicles that are likely to be affected to replace the valve in the vacuum pump.
Vehicle ID (VIN) : VF7******74459011 to VF7******76796753
VF7******74459011 to VF7******76796753


Reference: R/2008/111
Manufacturer Ref:YGJ
ModelC4 Picasso
Launch Date:16/07/2008
Numbers Involved:307
Build Start Date:16/05/2006
Build End Date:22/12/2006
Concern:VACUUM BRAKING ASSISTANCE MAY REDUCE.
Description: It has been identified that the check valve within the brake assistance vacuum pump may suffer from a non-conformity which in time may reduce the braking assistance
Remedial Action:Recalled vehicles as a preventative measure, will have the subject valve replaced. At the same time, certain vehicles will also have the air dosing unit replaced.
Vehicle ID (VIN) : VF7******13287355 to VF7******64018484
VF7******13287355 to VF7******64018484
VF7******13287355 to VF7******64018484


Reference: R/2008/107
Manufacturer Ref:YHE
ModelC4 Picasso
Launch Date:01/08/2008
Numbers Involved:367
Build Start Date:28/02/2007
Build End Date:28/06/2007
Concern:RISK OF PARTIAL DE-BONDING OF GLASS PANORAMIC ROOF MOULDING.
Description: It has been identified that, in the event of incorrect bonding there is a risk of the partial release of the glass panoramic roof moulding, such that it becomes visible to the driver. If the concern is not rectified, in the long term; the moulding could detach. It should be noted that, there is no risk to the integrity of the sealing of the affected area.
Remedial Action:Recalled vehicles will have the bonding of the moulding checked, and replaced as necessary.
Vehicle ID (VIN) : VF7******45056022 to VF7******45140279


Reference: R/2008/133
Manufacturer Ref:YJE
ModelC4 Picasso
Launch Date:18/09/2008
Numbers Involved:143
Build Start Date:12/09/2006
Build End Date:30/10/2006
Concern:FRONT BRAKE CALIPER MAY BECOME INSECURE.
Description:The front brake caliper fixing screws are not to standard (non - conforming) and may slacken
Remedial Action:Recall affected vehicles and replace fixing screws with approved type.
Vehicle ID (VIN) : VF7******45002710 to VF7******45013187


Reference: R/2008/163
Manufacturer Ref:YKB
ModelC4 Picasso
Launch Date:14/11/2008
Numbers Involved:9398
Build Start Date:07/06/2006
Build End Date:05/11/2007
Concern:PARKING BRAKE MAY BE INEFFECTIVE
Description:: It has been identified that due to a production non conformity in one of the electric parking brake cables, the brake may not hold the vehicle securely on a steep gradient when the parking brake is applied. This will be accompanied by the illumination of the warning lamp and a message saying 'parking brake faulty' on the multifunction screen.
Remedial Action:Recalled vehicle swill have the conformity of the cables checked, and replaced as necessary .
Vehicle ID (VIN) : : VF7******45002058 to VF7******45104985


Reference: R/2008/017
Manufacturer Ref:YER
ModelC4
Launch Date:05/02/2008
Numbers Involved:520
Build Start Date:06/07/2005
Build End Date:07/07/2005
Concern:Possibility of Reduced Braking Performance
Description:It has been identified that, vehicles fitted with 2I HDI engines may have been fitted a vacuum pump which may not be to specification. This could lead to a decrease in braking assistance.
Remedial Action:Recalled vehicles will have the vacuum pump replaced.
Vehicle ID (VIN) : VF7******76602542 to VF7******76701556
VF7******74299142 to VF7******74459012


Reference: R/2008/199
Manufacturer Ref:MAQ
ModelC4 and C4 Picasso
Launch Date:24/12/2008
Numbers Involved:6031
Build Start Date:01/02/2008
Build End Date:14/06/2008
Concern:ENGINE RELAY UNIT ECU MAY NOT OPERATE CORRECTLY
Description:An incorrect engine relay unit may have been fitted. This ECU could deteriorate and cause operating faults and perhaps failure of certain equipment
Remedial Action:Recall affected vehicles, check Engine Relay Unit and replace if not correct specification. .
Vehicle ID (VIN) : VF7******67002101 to VF7******45299702


Reference: R/2009/100
Manufacturer Ref:MCH
ModelC4
Launch Date:19/10/2009
Numbers Involved:55
Build Start Date:17/03/2009
Build End Date:14/04/2009
Concern:BRAKE PERFORMANCE MAY BE AFFECTED
Description:An internal component of the Brake Master Cylinder may not be in conformity and as such braking performance/efficiency may be affected
Remedial Action:Recall affected vehicles and replace Master Cylinder.
Vehicle ID (VIN) : VF7******9Y519609 to VF7******9Y525425

Reference: R/2010/060
Manufacturer Ref:MFA
ModelC4
Launch Date:04/06/2010
Numbers Involved:134
Build Start Date:02/12/2009
Build End Date:03/12/20092009
Concern:FRONT SEAT BELT MAY NOT LOCK CORRECTLY
Description:The front seat belts may not lock in the buckles correctly which will have the affect of the front passengers not being sufficiently restrained in the case of a violent impact.
Remedial Action:Recall the vehicles that are likely to be affected to check and where necessary repair the seat belt locking mechanism.
Vehicle ID (VIN) : VF7******9J324087 to VF7******9J346065


Reference: R/2010/223
Manufacturer Ref:MGG
ModelC4 & C4 Picasso 2.0 HDi
Launch Date:17/12/2010
Numbers Involved:20063
Build Start Date:21/12/2006
Build End Date:27/03/2009
Concern:BRAKING ASSISTANCE MAY NOT PERFORM CORRECTLY
Description: In very rare circumstances the vacuum pump one way valve may not function correctly which could affect the level of braking assistance.
Remedial Action:Recall the vehicles that are likely to be affected to replace the brake vacuum pump one way valve.
Vehicle ID (VIN) : VF7******13319991 to VF7******9Z012710


Reference: R/2011/018
Manufacturer Ref:MJM
ModelC4 & C4 Picasso
Launch Date:22/02/2011
Numbers Involved:33
Build Start Date:08/07/2010
Build End Date:13/10/2010
Concern:FUEL MAY LEAK
Description: It is possible that the fuel return pipe may chaff on the diesel fuel filter support in the engine compartment. This can, if not identified, result in a fuel leak.
Remedial Action:Recall all affected vehicles for the addition of a protective sleeve to the return pipe.
Vehicle ID (VIN) : VF7******AZ033223 to VF7******AY563653
VF7******AZ033223 to VF7******AY563653
VF7******AZ033223 to VF7******AY563653
VF7******AZ033223 to VF7******AY563653


Reference: R/2011/029
Manufacturer Ref:MKB
ModelC4
Launch Date: 18/04/201125/03/2011
Numbers Involved:5
Build Start Date:14/09/2010
Build End Date:14/09/2010
Concern:LOSS OF POWER
Description:Gear selection may be affected by inaccurate software being installed
Remedial Action:The recalled vehicles will be subject to a software upgrade.
Vehicle ID (VIN) : VF7******AY558302 to VF7******AY561998


Reference: R/2011/039
Manufacturer Ref:MHU
ModelC4
Launch Date:04/05/2011
Numbers Involved:10844
Build Start Date:29/05/2004
Build End Date:21/07/2006
Concern:TAILGATE MAY OPERATE INCORRECTLY
Description:The wiring loom to the tailgate may have been routed incorrectly. This could cause damage to the wiring and, amongst other things, the boot to open inadvertently.
Remedial Action:Recall the vehicles that are likely to be affected to check and if necessary replace the tailgate wiring harness.
Vehicle ID (VIN) : VF7******74343514 to VF7******74530340


Reference: R/2011/049
Manufacturer Ref:MHV
ModelC4 Picasso
Launch Date: 18/04/201118/04/2011
Numbers Involved:8230
Build Start Date:06/07/2006
Build End Date:11/05/2007
Concern:ELECTRIC PARKING BRAKE MAY MALFUNCTION
Description:It has been identified that due to a nonconformity in one of the operating cables of the Electric Parking Brake (FSE), it is possible that insufficient application (force) will be applied. This could result in only one wheel operating or locked. The driver, however, will receive warning of the issue by the illumination of the Parking Brake Warning Lamp on the instrument panel, along with a message on the multifuction screen
Remedial Action:Recall the vehicles that are likely to be affected. The operation consists of checking and repairing the cable, or in certain cases, replacing it. Approximately 10% of vehicles may be affected by the replacement of the cable
Vehicle ID (VIN) : VF7******45002058 to VF7******45104985


Citroen C4 Grand Picasso Software Update
Reference: R/2011/161
Manufacturer Ref:MNN
ModelC4
Launch Date:08/12/2011
Numbers Involved:2
Build Start Date:03/10/2011
Build End Date:03/10/2010
Concern:PEDAL BRACKET MAY FAIL
Description:The nuts that secure the pedal mounting assembly may be the wrong specification. This could allow the nuts to work loose. If this happens control of the vehicle could be effected
Remedial Action:Recall all affected vehicles and replace the nuts.
Vehicle ID (VIN) :VF7******BY613023 to VF7******BY613023
VF7******BY613196 to VF7******BY613196


Reference: R/2012/11
Manufacturer Ref:MPB
ModelC4, DS4
Launch Date:30/01//2012
Numbers Involved:15
Build Start Date:27/10/2011
Build End Date:27/10/2011
Concern:BRAKING PERFORMANCE MAY DECREASE
Description:The stroke of the brake pedal, which could affect the slowing down of the vehicle, may be in excess of manufacturer's recommendations, due to the brake bleeding operation not being fully performed.
Remedial Action:Recall the vehicles that are likely to be affected to ensure the brakes have been fully bled and that brake travel is within manufacturer's recommendation.
Vehicle ID (VIN) :VF7******BY625754 to VF7******BY629174
Citroen grand c4 picasso interior

Reference: R/2012/26
Manufacturer Ref:MJP
ModelC4, DS4, C4 Picasso
Launch Date:08/03/2012
Numbers Involved:64
Build Start Date:22/11/2011
Build End Date:22/11/2011
Concern:SEAT BELT FIXING BOLTS MAY LOOSEN
Description:The fixing bolts of the front LH and RH seat belt return rail may loosen, and in cases of extreme force break.
Remedial Action:The bolts on the left and right- hand sides will be replaced.
Vehicle ID (VIN) :VF7******BJ817251 to VF7******BY651672


Reference: R/2012/48
Manufacturer Ref:MPX
ModelC4 New (B7), DS4
Launch Date:12/04/2012
Numbers Involved:78
Build Start Date:13/10/2012
Build End Date:15/11/2011
Concern:VEHICLE MAY CUT OUT
Description:The supply terminal to the engine relay unit may have been over tightened and over time this could damage the component and cause the engine to cut out. In addition this could cause the diagnostic warning lamp to illuminate in error and it may make it more difficult to start the engine.
Remedial Action:Recall the vehicles that are likely to be affected to check and if necessary replace the engine relay unit.
Vehicle ID (VIN) :VF7******BY580054 to VF7******BY638057


Reference: R/2012/61
Manufacturer Ref:MQF
ModelC4 New (B7), DS4
Launch Date:01/05/2012
Numbers Involved:6
Build Start Date:06/02/2012
Build End Date:08/02/2012
Concern:SUSPENSION BOLT TORQUE MAY BE INCORRECT
Description:The front suspension lower arms may not be fully secure as the mounting bolts may not have been tightened correctly. The driver will initially be alerted to there being a concern because of the abnormal noise that will develop. If the noise is ignored over a long period it is possible the suspension lower arms may detach.
Remedial Action:Recall the vehicles that are likely to be affected to replace the suspension bolts and tighten them to the correct torque.
Vehicle ID (VIN) :VF7******CY519919 to VF7******CY522634

Reference: R/2012/094
Manufacturer Ref:MRP
ModelC4 Picasso
Launch Date:05/10/2012
Numbers Involved:9852
Build Start Date:06/07/2006
Build End Date:01/10/2010
Concern:RISK OF FIRE
Description:The starter motor wiring harness may be subject to long term wear due to rubbing. This can cause electrical problems, or in the worst case a fire.
Remedial Action:Recall the vehicles that are likely to be affected to add further protection to the starter motor wiring harness.
Vehicle ID (VIN) : VF7******45002058 to VF7******AJ807194

Reference: R/2012/134
Manufacturer Ref:MSQ
ModelC4 (B7) and DS4
Launch Date:07/11/2012
Numbers Involved:8
Build Start Date:26/07/2012
Build End Date:26/07/2012
Concern:DIRECTIONAL CONTROL MAY BE LOST
Description:The torque settings of the fixings of the front suspension, fuel tank, fuel cooler and the rear wheels have been set incorrectly. Consequences of the incorrect torque settings include abnormal noise and poor operation of the vehicle.
Remedial Action:Retighten to the correct torque value the front suspension fixings, fuel tank fixings, fuel cooler fixing and rear wheel bolts.
Vehicle ID (VIN) : VF7******CY595253 to VF7******CY595551

Citroen Grand C4 Picasso Interior


Reference: R/2013/014
Manufacturer Ref:MUN
ModelC4
Launch Date:06/02/2013
Numbers Involved:3
Build Start Date:03/10/2012
Build End Date:03/10/2012
Concern:REAR BRAKE CALLIPER MOUNTING BOLTS MAY BE TORQUED INCORRECTLY
Description:The rear brake caliper mounting bolts may not be to the required torque. Therefore the bolts may slacken and cause noise.
Remedial Action:Recall the vehicles are likely to be affected to replace the rear caliper mounting bolts and ensure they are correctly torqued.
Vehicle ID (VIN) : VF7******CJ727444 to VF7******CJ731744


Citroen C4 Grand Picasso Firmware Update

Reference: R/2014/025
Manufacturer Ref:NAZ
ModelC4 and C4 Picass0
Launch Date:26/02/2014
Numbers Involved:179
Build Start Date:07/01/2014
Build End Date:15/01/2014
Concern:FUEL MAY LEAK AND CREATE FIRE RISK
Description:It has been established that the high pressure fuel rail pipes on the engine have not been torqued to the correct specification. This can result in poor sealing of the rail, which can cause as fuel leak onto the engine. If the vaporised fuel comes into contact with a hot engine component, there can be a risk of an engine bay fire.
Remedial Action:Recall all the affected vehicles and re-torque the high pressure fuel rail pipes.
Vehicle ID (VIN) : VF7******EJ527141 to VF7******EY504899


Reference: R/2014/169
Manufacturer Ref:NFT
ModelC4 Picasso
Launch Date:17/12/2014
Numbers Involved:52
Build Start Date:11/04/2013
Build End Date:13/11/2013
Concern:THE INCORRECT GEAR MAYBE SELECTED
Description: It has been identified that the reverse gear locking collar on the gear lever may not have been manufacturered to specification. This could result the incorret selection of gears.
Remedial Action:Recall all affected vehicles to replace the locking collar.
Vehicle ID (VIN) : VF7******DJ670000 to VF7******DJ853067


Reference: R/2015/101
Manufacturer Ref:NHA
ModelC4 Picasso
Launch Date:26/05/2015
Numbers Involved:23,025
Build Start Date:26/03/2013
Build End Date:20/11/2014
Concern:POSSIBILITY OF LOSS OF CONTROL
Description: The fixing bolts of the front suspension wishbones may not be to the correct specification. This could lead to the bolts failing and the security of the wishbones being compromised. If this occurs, there is a possibility that the directional control of the vehicle could be adversely affected.
Remedial Action: Recall the vehicle that are likely to be affected and replace all the fixing bolts of the front suspension wishbones.
Vehicle ID (VIN) : VF7******DJ602364 to VF7******EJ854626


Reference: R/2015/243
Manufacturer Ref:NKA
Model C4 (B7), DS4, C4 PICASSO
Launch Date:08/12/2015
Numbers Involved:9,483
Build Start Date:01/09/2012
Build End Date:02/01/2014
Concern: FUEL MAY LEAK
Description:The fuel filter's integrated heater may be defective and could cause the cover to distort. This could cause air ingress and fuel egress. Either could cause poor starting and a warning light should illuminate
Remedial Action:On affected vehicles replace fuel heater cover. Check and if necessary replace connector.
Vehicle ID (VIN) :VF7******CS519265 to VF7******EZ059357
VF7******CS519265 to VF7******EZ059357
VF7******CS519265 to VF7******EZ059357
VF7******CS519265 to VF7******EZ059357
VF7******CS519265 to VF7******EZ059357
VF7******CS519265 to VF7******EZ059357
VF7******CS519265 to VF7******EZ059357


Reference: R/2015/261
Manufacturer Ref:NPS
ModelC4 Picasso (B78)
Launch Date:04/01/2016
Numbers Involved:2,836
Build Start Date:18/08/2015
Build End Date:20/11/2015
Concern:DOORS MAY OPEN UNEXPECTEDLY
Description:A manufacturing defect of a component within any of the four door locks could result in jamming of the internal mechanism which prevents the closing of any of the vehicle's doors or risk unexpected unlocking and opening of the doors.
Remedial Action:Recall the vehicles that are likely to be affected to check and where necessary replace the affected door locks.
Vehicle ID (VIN) : VF7******FJ819854 to VF7******FJ863061


Please note: these are abridged details for information only.
You can search for any Vehicle Safety re-call by Manufacturer, date etc. here - Click Here -
This is the recall procedure provided by my local Citroen dealer.
Citroen add the details to the dealers Lexia system so all garages get notified of the recall and when a car is hooked up for servicing it auto flags that the re-call work is required.
Citroen also mail all the original owners giving notice of the recall
Any cars that have been sold on, then the subsequent owners will be notified via the DVLA records, but that could take some time.
So if your not the original car purchaser, contact your dealer to see if the car is subject to any of the above recalls if your concerned and want the work done sooner, rather than later
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Wed May 08 2019, 09:14am
2019-1 Maps For those that are interested the 2019-1 maps are available for download from non-Citroen locations [more ...] By matjam On Tue Feb 12 2019, 09:53am
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201226marko07
Fri May 03 2019, 02:57pm
C4 Spacetourer USB Splitter/Carplay Hi,Firstly thanks for reading and as new if this is in wrong section I apologise!We just purchased a[more ...] By SaintsdT On Tue Oct 30 2018, 04:13am
3754biowoody
Fri Apr 26 2019, 05:27am
Software Hi all,I have searched the forums but can't find an answer to my question.I have a 17 plate Grand C4[more ...] By Foz80 On Sun Apr 14 2019, 09:29am
6327gittos
Mon Apr 22 2019, 10:45am
Sw update for C4 Picasso 2013 Hi,Forgive me if this in not the correct thread to post my questions.I’m about to purchase a second [more ...] By Apostolos On Sat Apr 06 2019, 09:28am
5288Apostolos
Sun Apr 07 2019, 11:49am
ConnectNav Maps V13, March 2019 http://download.tomtom.com/OEM/PSA/MAP/PSA_map-eur_13.0.0-r0-NAC_EUR_WAVE2.tarAvailable on the web b[more ...] By stoic On Tue Mar 12 2019, 09:46am
3487stu666
Sat Apr 06 2019, 09:18am
Map memory I have downloaded the map updates for Europe, when I try to load them there is not enough memory to [more ...] By flyboy On Mon Mar 25 2019, 10:13am
2292Richard_C
Wed Mar 27 2019, 12:47pm
New Free ConnectNav App for Windows 10, 8 & 7 PSATrip Manager[Updated 12/07/2018] NEW VERSION AVAILABLE!I have written a new application for Windo[more ...] By stoic On Fri May 04 2018, 10:23am
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304871stoic
Mon Mar 25 2019, 03:09am
How can i find which version of software Please Hi the My Citroen App has stopped showing the addresses of my journeys, and I emailed Citroen to ask[more ...] By Blackstar On Wed Mar 13 2019, 04:31pm
None254 -
Changing the touch screen on a 2014 C4 Picasso VTR+ Hi first post here so bare with me I have got a 2014 (63 plate) C4 Picasso VTR+ and my dad has a 20[more ...] By Jammie123321 On Sat Mar 09 2019, 09:30pm
9409BigJohnD
Tue Mar 12 2019, 05:53pm
Ordnance Survey grid references Hi all, as per title, is there any way to input OS grid ref numbers on a 2018 C4 Spacetourer satnav.[more ...] By dmpzsn On Sun Mar 03 2019, 12:42pm
14385dmpzsn
Thu Mar 07 2019, 12:41pm
What sat nav have I got? I have just purchased my 2014 C4 grand Picasso and will be collecting it next week. Reading through [more ...] By mikekaren2 On Sat Mar 02 2019, 10:04am
None276 -
Replace ICE touch screen with another head unit? Is it possible to replace the Citroen ICE with a 3rd party head unit, from say Panasonic or Kenwood,[more ...] By dabozuk On Sat Feb 16 2019, 04:04pm
4437dabozuk
Mon Feb 18 2019, 07:01am
Is this the latest Software for 2014 C4 GP? HelloCan someone please tell me if I have the very latest system software, maps, Bluetooth etc. for [more ...] By jsg1163 On Fri Feb 15 2019, 04:47am
1457danlat1415
Fri Feb 15 2019, 08:35am
Passenger side mirror adjustment not working Passenger side mirror adjustment not working in my car( 2015 VTR+ Grand Picasso). Local mechanic tol[more ...] By Ashwinher On Fri Feb 01 2019, 10:40am
5367Ashwinher
Sun Feb 03 2019, 10:02am
ConnectNav Maps V12 January 2019 http://download.tomtom.com/OEM/PSA/MAP/PSA_map-eur_12.0.0-NAC_EUR_WAVE2.tarThe update comes with a n[more ...] By stoic On Wed Jan 16 2019, 12:15pm
1618matjam
Thu Jan 17 2019, 06:50am
Satnav has lost position Hi everyoneI've seen one or two post on this subject but no conclusive answers.I have a 2014 Exclusi[more ...] By Stanley On Wed Dec 26 2018, 03:31pm
3539Stanley
Wed Jan 02 2019, 08:17am
Default Audio Input on Startup - 2014 C4 Pic Exclusive Hi,I've got a post ongoing relating to Bluetooth but I've been trialling AUX as well and have realis[more ...] By tucka20 On Fri Nov 02 2018, 04:15am
1723Knotty
Sun Dec 30 2018, 04:26pm
Satnav update After 3 and a half years, I got a message saying that there is an update for my satnav. I should eit[more ...] By routemaster1 On Mon Dec 10 2018, 04:17am
3676Richard_C
Tue Dec 11 2018, 07:53am
Is ConnectNav useless on a 2nd hand vehicle? I'm hoping somebody can give me a straightforward answer to my query, something which Citroen UK are[more ...] By russ_g_uk On Tue Aug 28 2018, 04:26pm
61098RederOr
Fri Dec 07 2018, 08:08am
Few questions about new C4 Hi,Sorry if this is in wrong section!!SO we picked up our new C4 the other day its: CITROEN GRAND [more ...] By SaintsdT On Thu Nov 29 2018, 02:56am
3543routemaster1
Thu Nov 29 2018, 05:10am
Silent media stream from bluetooth connected phone Hi, we have a 64 plate C4 pic and have previously connected IPhone and Android to the car and used m[more ...] By byngo On Sun Nov 25 2018, 06:23am
None474 -
Does the radio go in to 'Limp Mode' I was driving along listening to the Radio (not sure if it was FM or Internet via Bluetooth ) but su[more ...] By iscom On Fri Nov 16 2018, 01:57pm
1554jsg1163
Mon Nov 19 2018, 11:17am
Bluetooth Audio as Default Source Hi all,I currently use a memory stick in the car but want to utilise my Spotify subscription in car.[more ...] By tucka20 On Wed May 09 2018, 03:29pm
21111tucka20
Thu Nov 01 2018, 11:37am
Sat Nav blank map and failure to route Hi I have 2013 C4 Picasso MkII Exclusive+ with a 7' touchscreen. Over the last year or so my SatNav [more ...] By geverett76 On Sat Oct 27 2018, 08:43am
3676jsg1163
Mon Oct 29 2018, 06:31am
Updates begin with a VIN So..... Having purchased my lovely C4 Picasso Exclusive + (2015) I thought I'd have a go at map upda[more ...] By Musket On Tue Oct 23 2018, 11:26am
6812Musket
Wed Oct 24 2018, 02:02pm
Upgrade to later SMEG head unit - post facelift to pre-facelift Does anyone know if the new Apple car play headset from the facelifted version of the C4 Grand Picas[more ...] By carl1tf On Sat Jan 07 2017, 02:32pm
63602talmoshe
Wed Oct 24 2018, 05:53am
Updating TomTom Connect Nav maps in UK (How to) Hi-----** Update: 15 Jan 2018 **The UK site now has both the map and firmware updates available for [more ...] By waynieoaks On Thu Sep 28 2017, 11:06am
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2510590stoic
Fri Oct 19 2018, 02:19pm
Software update 2014 Grand Picasso Exclusive+ Hi. I have 2014 Grand Picasso Exclusive+. I'm looking to do a software update. I have contacted Citr[more ...] By tosh1984 On Wed Aug 22 2018, 05:43pm
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162732Musket
Sat Oct 13 2018, 02:20am
Speed Cameras on 2017 facelift Picasso Hi,I have just purchased a 2017 flair with the connect nav.I have updated the maps and touchscreen v[more ...] By lazyboy On Sun Sep 16 2018, 12:43pm
2831stoic
Mon Sep 17 2018, 06:25am
LIVE Traffic updates? HOW? Hi, I have recently updated my maps and speed cameras (to the very latest version available)... Sinc[more ...] By jsg1163 On Wed Sep 12 2018, 03:46am
4871iscom
Fri Sep 14 2018, 09:54am
Aerial and Speaker Questions Hello all,I've tried searching but had no joy, maybe I'm not using the right keywords...I'm looking [more ...] By jazzmag2k On Mon Sep 19 2016, 05:15am
32016Sorensiim
Fri Sep 14 2018, 03:49am
Can a 2015 Exclusive+ be upgraded to Android Auto? So it's a while since I was on here (used to use the nickname jacippit) but my much loved 2008 2.0 C[more ...] By BigRed On Wed Oct 04 2017, 06:25am
133330Sorensiim
Wed Aug 29 2018, 08:16am
Uodate my Sat Nav Hi all I have a 2017 C4 Picasso Grand and I want to update my sat nav + add the Speed Camera. C[more ...] By spritealpine4 On Tue Aug 21 2018, 11:22am
1853stoic
Tue Aug 21 2018, 02:01pm
C4 GP Telephone contacts Hi All.New C4 GP 2014 owner, I have linked my phone via bluetooth and am very happy with the connect[more ...] By YorkshireRose On Mon Jun 04 2018, 04:57am
31131routemaster1
Tue Aug 14 2018, 07:21am
Map Update Hi I wonder if anyone can help.I have been notified of the map update and i have downloaded this fro[more ...] By billigmeister On Fri Jul 27 2018, 07:59am
31161stoic
Sat Aug 11 2018, 02:49pm
Touchscreen update 21-07-16-32 Hi,Has anyone download the update for the Touchscreen that I've just been notified about?What does i[more ...] By chapi On Thu Jul 19 2018, 02:21am
81364EssexBoy
Tue Jul 24 2018, 02:29am
Latest map update problem I have downloaded the latest update for sat-nav, all ok, unzipped and put onto memory stick, but the[more ...] By Mss1641 On Fri Jul 06 2018, 02:35am
61252varkanoid
Wed Jul 18 2018, 09:11am
Mapcare update 2018-2 Just to let folks know (if they haven't found it already), that the Mapcare free update 2018-2 is no[more ...] By northspoon On Wed Jul 04 2018, 03:38pm
61200varkanoid
Wed Jul 18 2018, 09:09am
SATNAV ROAD SPEED LIMIT DISPLAY In my 2010 C4 GP which did not have satnav installed I used a Garmin which I loveD because it showed[more ...] By JANEVANS02 On Tue Jul 10 2018, 06:30am
2979danlat1415
Fri Jul 13 2018, 05:16am
my satnav not showing my current location and not working Hi guys, i have citroen c4 grand Picasso 2014,and my wife just noticed the satnav not working, it sh[more ...] By don33 On Tue Jul 10 2018, 12:50am
1866jsg1163
Tue Jul 10 2018, 03:24am
Latest sat nav map version 2015 C4 Picasso Exclusive + Hi, I have a 2015 C4 Picasso Exclusive +I have purchased the latest map and risk area updates from C[more ...] By Jovihammer On Sat Jul 07 2018, 08:35am
31057Jovihammer
Sat Jul 07 2018, 03:28pm
Maps V10.0.0.r0 Maps V10.0.0.r030/06/2018 - Click Here - - Click Here - By stoic On Mon Jul 02 2018, 04:37pm
41321gittos
Wed Jul 04 2018, 03:19pm
Skipping out 1/3 of all MP3s on USB Hello,First post here!I have been trying to use the USB mp3 player, but have found it won't play abo[more ...] By evyxmsj On Wed Oct 04 2017, 07:44am
72077jsg1163
Tue Jul 03 2018, 03:35am
iphone pairing I have a 2015 C4P exclusive, which I have previously used an Android phone paired to the Bluetooth w[more ...] By gittos On Sat Jun 23 2018, 09:35am
1963gittos
Sun Jun 24 2018, 04:22am
steering wheel control Hi all,can anyone advise, how do i remove the steering wheel control button? i only find 2 torx behi[more ...] By awesome On Thu Jun 21 2018, 10:55pm
None818 -
May 2018 touchscreen update I have a 2016(66) c4 grand picasso flair.ive had a message on the citroen app to download a touchscr[more ...] By Brianr43 On Tue May 29 2018, 09:43am
21281Brianr43
Tue May 29 2018, 01:14pm
Flacelift DAB Radio Icons/Images Before I go an have a try myself, has anyone managed to get all the radio (FM & DAB) station ico[more ...] By stoic On Sat May 19 2018, 02:27pm
11152chapi
Sat May 26 2018, 02:33pm
Subwoofer? Was wanting to add a small subwoofer in the boot to give the soundssystem a bit of a boost anyone do[more ...] By c4robot On Mon May 21 2018, 04:35pm
21084wozza
Thu May 24 2018, 06:28am
Sat Nav Question I currently have a 2017 grand c4 Picasso 2.0 blue hdi auto I have managed to update the sat nav to l[more ...] By c4robot On Mon May 21 2018, 04:33pm
51318stoic
Wed May 23 2018, 05:13am
After firmware update alarm keeps triggering Hi,I've just updated the firmware in my 66 plate C4 Picasso flair from 21.05.90.42_NAC-r0 dd 2017-07[more ...] By mjnash On Wed May 16 2018, 11:56am
11144jsg1163
Thu May 17 2018, 06:26am
Idiocy and broken touchscreens Hi,Just a bit of advice if possible. I managed to crack the touchscreen yesterday (stupidly lobbed a[more ...] By davidamcintosh On Mon May 14 2018, 04:29am
41069Richard_C
Mon May 14 2018, 09:36am
Sudden DAB loss My 2014 1.6 VTR+ since I bought it in Feb last year has had good reception on DAB until about 10 day[more ...] By Stevejd58 On Wed May 02 2018, 03:10pm
21091Stevejd58
Sun May 13 2018, 11:57am
Upgrade of system HiMy wife and I have just bought a 2014 (September) new C4 GP. I'd ideally like to make use of Appl[more ...] By julien1907 On Sat Feb 04 2017, 02:16am
12677jsg1163
Thu May 10 2018, 09:16am
Another SMEG update question Hi,I've got a 2014 C4 Picasso running SMEG5.2.a.R9.This is dead dead old, so I'd like to update it. [more ...] By dmdavies On Tue May 08 2018, 05:36am
21214jsg1163
Wed May 09 2018, 04:38am
water valve overheating fault My 2014 Blue 2.0 150 intense has just thrown up water valve overheating fault can anyone cast any li[more ...] By radicaldoc On Sat Apr 21 2018, 10:19am
None997 -
System temperature too high, volume reduced warning. I own a 2014 Exclusive+ and over the last few days the satnav display has come up with the message “[more ...] By A380 On Sun Dec 10 2017, 05:32pm
52259Bodlet2001
Mon Apr 16 2018, 01:11pm
rear door trim removal for new speakers. Hi jdt wondering how you remove the rear door card as I'm wanting to swap the rear speakers? Thanks. By Dragutter On Sun Apr 15 2018, 03:38pm
None994 -
Update process for touch screen Hey guys n galsI have been notified by the My Citroen app, that there is an update for my system. I [more ...] By Bodlet2001 On Fri Mar 23 2018, 04:52pm
112141Richard_C
Mon Apr 09 2018, 09:21am
DAB Radio Not Working Hi all. Newbie here, Just bought a 2014 C4 Grand Picasso Exclusive and the DAB radio hasnt worked [more ...] By ttonys08 On Tue Mar 20 2018, 03:56am
91999ttonys08
Mon Apr 09 2018, 08:09am
1TB hard drive via usb socket (42,000 tracks) Just out of interest I pluged in my usb3 1TB portable hard drive which I normaly use as a back up to[more ...] By iscom On Sun Apr 08 2018, 06:34am
11226Richard_C
Sun Apr 08 2018, 06:47am
Firmware update gone wrong Hello,I'm a dutch C4GP driver since 2 months.After receiving an e-mail of Citroën with links to the [more ...] By vastgoed On Tue Mar 20 2018, 08:01am
31848vastgoed
Thu Mar 29 2018, 04:58pm
SMEG update sequence Just got 2013 C4 Picasso, the satnav is loaded with SMEG 4.1 br8. Can anyone tell me which update to[more ...] By oldshedman On Wed Feb 28 2018, 09:27am
71981jsg1163
Tue Mar 20 2018, 09:15am
Sat Nav on the 12” HD screen We have just bought a 2017 C4 Picasso Flair. I have tried to get the sat nav to display on the big s[more ...] By reallytruly On Tue Mar 13 2018, 03:54pm
51670reallytruly
Thu Mar 15 2018, 04:08am
Rear speaker blown. Hi one of my rear speakers on my 2014 grand Picasso has blown. How do i remove the door card. I can [more ...] By Dragutter On Mon Mar 05 2018, 10:32pm
21371Dragutter
Wed Mar 14 2018, 11:04pm
C4GP Video Formats I have a 2018 C4GP with the latest firmware and maps.Via the radio-sources screen I have noticed tha[more ...] By stoic On Sun Feb 11 2018, 05:47am
51850stoic
Sun Feb 25 2018, 05:03pm
Newbie not sure on software updates Hi, just purchased a 2017 Grand C4 Picasso, the dealer has told me that he has updated the system so[more ...] By Cotter On Fri Feb 23 2018, 12:38pm
51883Cotter
Sun Feb 25 2018, 03:24pm
New SMEG+ update but not maps Put a latest USB key from my citroen and the car IDs the media checks compatibility but then goes ba[more ...] By grahn On Fri Feb 23 2018, 11:10am
61855grahn
Sat Feb 24 2018, 01:38pm
Fitting Dashcam, Anyone removed the front driver/passenger ceiling airvent/lighting trim to access the pwr wires to s[more ...] By grahn On Wed Feb 21 2018, 10:04am
41655grahn
Thu Feb 22 2018, 09:05am
Photo's and Colours Silly Question maybe, i see you can add photos, so first question, what format and how do you instal[more ...] By skhwoody On Tue Feb 13 2018, 10:25am
21541skhwoody
Wed Feb 21 2018, 03:22am
SMEG+ system update - 5.43.A.R2 released The latest version of the system firmware for SMEG+ has been released.The version number is now 5.43[more ...] By danlat1415 On Tue Jan 09 2018, 04:09am
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217816bampah
Tue Feb 20 2018, 07:24am